Panasonic warranty is useless
I was wary of buying something expensive overseas, but was assured that it came with a 1-year "worldwide" warranty.
When the camera went dead in Thailand, I phoned the Panasonic support numbers in New Zealand and Canada (which of course both routed to India).
They asked where I lived, and told me I should deliver it to a Panasonic authorized repair center in Canada.
Very inconvenient, but I that's what I did once I returned.
However, after I sent it to the repair center, Panasonic decided they wouldn't pay for anything unless I could send them a copy of the warranty card that came in the box.
So now I have to pay for the repair estimate (they determined it was unrepairable) and shipping both ways.
I have the original receipt, the manual, and all accessories. The warranty is still valid through next month. Why should a photocopied piece of paper make any difference?
Oh right! So they have an excuse to weasel out, save a few bucks, and not honour the warranty on a product that has some serious design and quality problems.
Seems lots of others have had similar problems:
My advice to you would be to avoid buying a Panasonic product, unless you consider it disposable.
I certainly won't be purchasing from them again.
Congratulations Panasonic! You've earned a spot on my banned companies list.